| March 26, 2020
Important Information: How our Residential Mortgage Customers can apply for COVID-19 relief
The Berkshire Bank remains committed to delivering the best possible service to you, our valued customers, especially in this time of great uncertainty.
We urge you to keep checking our website www.berkbank.com for any Berkshire updates and please make sure that your contact information at the Bank (including your e-mail address) is up to date.
We understand that some of you may be experiencing financial hardship due to the COVID-19 pandemic. If you require assistance or need to discuss your mortgage payment options, please reach out to Jeanette Kahan at (212) 802 1030 or email@example.com, Rachelle Rosanelli at (845) 294-8997 or firstname.lastname@example.org, or send us an e-mail via Berkonline.
If you want to request a 90-day forbearance on your monthly residential mortgage payments, please download our COVID-19 Residential Mortgage Loan Forbearance Application by clicking here, filling out the application in its entirety, and e-mailing it to one of our loan officers for expedited processing. We will respond to your application to the e-mail address that you provide to us.
We wish you the best and please stay safe.